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Security & Privacy Policy

syphaircompany.com is a SSL certified website for online shopping, SSL protects your privacy and personal information especially protect your payment information.

user account
we welcome buyers to creat your own account on our website, in order to ship your order fast, all buyers need to put correct and full shipping address, valid phone number, post code and receiver name, once accounr created, pls save your ID and password, for security, we suggest buyers do not disclose your account password, and one account per buyer, we reserve right to close buyer's account if we found someone opening many accounts on purpose

your personal information
syphaircompany.com is with SSL, SSL is protecting your personal information and all your financial transactions on our website, your payment information is privacy, we only collect your shipping address, phone number and receiver name for shipping your order, and your shipping address is protected by us, we won't disclose it to anyone else, we shall contact you by phone number (whatsApp) or your email.

shipping & tracking
all orders shall be shipped within 24 hours, we shall not be liable to the delay shipping because of Sunday and holiday (shipping company closed on Sunday and holiday), incorrect shipping address, customized hairs (custom hairs would take time to make)

all orders will be shipped by third shipping company Fedex or DHL, and can be tracked on their website, ETA (estimated delivery time) is provided by the shipping company, it is estimated arrival time, no promise, there would be delay because of Customs clearance, flight delay, bad weather etc, we shall not be liable to the delay and cancellation of order won't be accepted due to force majeure, therefore we suggest customers to place order in advance, give you enought time to receive hair. 

tax duty 
price on website didn't include tax duty, and tax shall be paid by buyer, usually there is no tax duty for buyers who are from United States and Canada, there would be tax duty for the European countries and African countries, but tax would be just small amount, and shipping company Fedex or DHL would charge you the tax duty for your Customs.
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